Privacy Policy
What we collect through this website, and what we do with it.
1. Who we are
yourKEYtoIT is a product of Brigade Management, Inc. ("we", "us"). For anything in this policy, use our contact form and choose Security or privacy.
2. What we collect
We collect only what we need to run the site and reply to you.
- Information you send us. When you complete a form on this site, we receive the details you enter — typically your name, email address, organization, an optional phone number and your message.
- Technical information. Our hosting provider records standard request data such as IP address, user agent, the page requested and the time. This is used to serve the site, keep it available and defend it against abuse.
We do not run advertising trackers or third-party marketing pixels on this site, and we do not build profiles of visitors.
3. Why we use it
- To reply to your inquiry and, where you have asked for one, to arrange a demo.
- To send product updates, where you have specifically asked to receive them. Every such message includes a way to stop them.
- To keep the site secure and working, including blocking abusive traffic.
- To meet legal or accounting obligations where they apply.
Where the law requires a lawful basis, we rely on our legitimate interest in responding to inquiries and operating the site, on your consent for product update emails, and on contract where you become a customer.
4. What we do not do
- We do not sell your personal data.
- We do not share it with advertisers or data brokers.
- We do not add you to a marketing sequence because you asked a support or security question.
5. Who else is involved
We keep the number of third parties small. To operate this site we rely on service providers for hosting and content delivery, and for email delivery and receipt. They process data on our instructions in order to provide those services. If you need the current list of providers for a vendor assessment, ask through our contact form and we will give it to you.
We may disclose information where we are legally required to do so, and we will not do so voluntarily beyond that.
6. Cookies
This site does not set advertising or analytics cookies. We use Cloudflare's privacy-first web analytics to understand aggregate traffic; it is cookieless, does not track you across sites, and stores nothing on your device — which is why this site does not need a cookie-consent banner. Our hosting and security provider may set a strictly necessary cookie to identify and filter malicious traffic. If we later add anything that is not strictly necessary, we will ask for your consent before setting it and update this policy.
7. How long we keep it
- Your organization's data in the platform: kept while your account is active. If you delete your organization, it and its data are permanently removed after a 30-day grace period, during which the deletion can be canceled. After purge, residual copies may persist in encrypted backups for a limited period before they too expire, and we may retain a minimal record that a deletion took place.
- Inquiries: kept while we are in contact with you and for a reasonable period afterwards, then deleted.
- Product update subscriptions: kept until you unsubscribe.
- Server and security logs: retained for a short period by our provider for operational and abuse-prevention purposes.
- Legal obligations: where the law requires us to keep certain information (for example billing records), we retain it for as long as required and no longer.
8. Your rights
Subject to the law that applies to you, you can ask us to give you a copy of the personal data we hold about you, correct it, delete it, restrict or object to how we use it, or provide it in a portable format. You can also withdraw consent to product update emails at any time. Within the platform, an organization owner can export or delete their organization's data directly from Settings → Data & privacy.
Use our contact form and we will respond. We do not charge for this, and we will not make you justify the request. If you are unhappy with how we have handled it, you may be entitled to complain to your local data protection authority.
9. Children
This site and the yourKEYtoIT platform are business tools and are not directed at children. We do not knowingly collect personal data from anyone under 16.
10. International transfers
Our providers operate globally, so data may be processed outside the country you are in. Where that happens we rely on the safeguards our providers put in place for such transfers. Ask through our contact form if you need the specifics for an assessment.
11. Changes to this policy
If we change this policy we will update the effective date above. Where a change materially affects how we use information you have already given us, we will contact you rather than rely on you noticing.
12. Contact
For privacy and data-protection requests, security reports, or anything else, use our contact form and choose the matching topic.